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Interested candidates, please email your resume to jobs@brightstarveterans.com.

Document Control Specialist

Responsibilities

  1. Scan large format, letter size and other size paper documents.

  2. Enter, edit and update data from several source documents into a the ECM system.

  3. Manage index information and update/modify when necessary.

  4. Ensure that all files follow file-naming standards and are compliant with company policy.

  5. Prepare and inventory files for scanning and insert separator sheets as needed.

  6. Conduct information and image verification and correct errors.

  7. Verify the completeness and accuracy of data.

  8. Prepare paper documents for scanning including staple removal, repair of minor damage and writing information onto batch headers from containers, binders or folders.

  9. Create and add material to hard copy files as needed for record keeping.

  10. Perform a variety of clerical duties related to data entry, such as record searching, verification, filing and logging.
     

Qualifications

  1. Knows Microsoft applications including Adobe Acrobat, Excel, Outlook, Word, and SharePoint.

  2. 2 or more years working in an office environment.

  3. Must be able to independently, ask questions, and is motivated by distinction.

  4. Ability to work a flexible schedule.

  5. Excellent organizational skills and attention to detail.

 

Benefits

  1. 401K

  2. Bonus

  3. Flexible Hours

  4. Career Coaching

  5. Tech Training

Operations Associate

Responsibilities

  • Carry out board meeting processes, services, and other activities accurately, professionally, and on time.

  • Maintain tight control over all documents processed through the system.

  • Meet production deadlines.

  • Maintain and update all databases that track projects, tasks, users, customers, guests, agendas, and other information in Bright Star operations/projects.

  • Create, edit, and expand all BMS training instructions (which will be used for customers and employees), consolidate, evaluate for missing information, and modify, create, and organize/categorize/ structure instructions to maximize employee and customer comprehension, as necessary.

  • Assist the development team with creating online help.

  • Train new employees and customers in BMS processes, as necessary.

  • Prepare information and reports, as necessary, regarding timesheets and productivity.

  • Assess Bright Star processes and identify bottlenecks or potential areas for improvement.

  • Perform a range of information-gathering and research activities both online and offline.

  • Assist/support Bright Star customers in all BMS processes.

  • Submit status reports when necessary.

  • Ensure compliance with all Bright Star policies and procedures.

  • Participate in ad-hoc tasks and projects as the company grows and changes.

 

Requirements

  • Strong proficiency in SharePoint Online, Office 365, Teams, and project management applications.

  • Bachelor's Degree in business or operations management or equivalent experience.

  • Ability to work independently.

  • Strong attention to detail.

  • Solid understanding of tracking methods.

  • Focused on continuous improvement for the business and personal growth.

  • Excellent critical thinking and decision-making skills.

  • Strong time management skills and ability to prioritize tasks/projects accordingly.

  • Understanding of data analytics and data/records management.

  • Ability to analyze and reason through complex problems and make sound recommendations in a fast-paced environment.

  • Able to multitask effectively and efficiently.

  • Ability to work well under pressure and with minimal supervision.

  • Experience with inventory management, database, or similar software.

  • The operations associate assists the operations manager in the daily.

  • Minimum two years of experience in a professional business environment.

  • Exceptional verbal and written communication skills.

  • Be a proactive professional with an eagerness to learn.

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